Installation

Do I need to reinforce my roof structure to support the panels?
In most cases, reinforcement is not necessary. However, if your roof does require reinforcement, we will inform you and provide the necessary services to en...
Mon, 27 May, 2024 at 4:49 PM
Can the system be removed and reinstalled if I move?
Yes, the system can be removed and reinstalled. We provide relocation services to ensure a smooth transition to your new home. However, in most cases, insta...
Mon, 27 May, 2024 at 4:49 PM
Dongle related problem
If you have not got the dongle on the Installation time, then please mention the below photos  Inverter front full photo  Inverter label photo 
Mon, 27 May, 2024 at 4:49 PM
WIFI network
Customer must need to present at the place where the Inverter is installed.  Customer must have separate network of 2.4Ghz WIFI network in their router ...
Mon, 27 May, 2024 at 4:49 PM
Will the installer handle the permitting process?
Absolutely, we take care of the entire solar grid connection related permitting process, ensuring all regulations are met.
Mon, 27 May, 2024 at 4:49 PM
Can the installer provide references from previous customers?
Yes, we can provide references and testimonials from previous customers who are happy to share their experiences. 
Mon, 27 May, 2024 at 4:49 PM
How will the installation affect my roof warranty?
Our installation process is designed to preserve your roof warranty. We use mounting systems that minimize roof penetration and potential damage.
Mon, 27 May, 2024 at 4:49 PM
How long solar installation will take?
The solar installation working hours depends on sit. Generally, Installer complete installation in a day but if any challenge at site like pitch roof, meter...
Mon, 27 May, 2024 at 4:49 PM
What is Installation department phone no?
1300 274 737 (Press 2)
Mon, 27 May, 2024 at 4:49 PM
How to restart solar system?
Please go through the standard reset process of inverter:-  1. Find PV Array DC Isolator Switch near to your inverter and If On Position (Up) then Switch ...
Mon, 27 May, 2024 at 4:49 PM