Sales

Who is responsible for maintenance and repairs?
As the homeowner, you are responsible for routine maintenance and repairs. However, we offer a comprehensive maintenance plan and support services to assist...
Mon, 27 May, 2024 at 4:52 PM
What warranties are provided for the panels, inverters, and other components?
Our solar panels come with a 25-year performance warranty and a 10-15 year product warranty. Inverters typically have a 10-year warranty.
Mon, 27 May, 2024 at 4:52 PM
What does the warranty cover (e.g., parts, labor, performance)?
Our warranty covers parts, labor, and performance. If your system underperforms, we will address and rectify the issue at no additional cost.
Mon, 27 May, 2024 at 4:52 PM
How long is the warranty period?
The warranty period for panels is 25 years, and for inverters, it is typically 10 years. Additional warranties may apply to other system components.
Mon, 27 May, 2024 at 4:52 PM
Is there a performance guarantee?
Yes, we offer a performance guarantee that ensures your system will generate the predicted amount of energy. If it doesn’t, we will compensate you for the d...
Mon, 27 May, 2024 at 4:52 PM
How will the system be connected to the grid?
Our team will handle the entire grid connection process, working with your local utility to ensure proper setup and compliance.
Mon, 27 May, 2024 at 4:52 PM
Is the system compatible with local utility requirements?
 Yes, our systems are designed to meet all local utility requirements and regulations.
Mon, 27 May, 2024 at 4:52 PM
What is the process for net metering?
We will assist you in setting up net metering with your utility. This allows you to receive credits for excess energy produced by your system. 
Mon, 27 May, 2024 at 4:52 PM
Are there any additional fees or charges from the utility?
Some utilities may charge interconnection fees or have specific rate plans for solar customers. We will help you understand any additional costs involved.
Mon, 27 May, 2024 at 4:52 PM
Do I need permits to install the system?
Yes, permits are required for installing the system. In areas governed by a body corporate or homeowners' association, additional approvals may be neces...
Mon, 27 May, 2024 at 4:52 PM